I was refreshing the view to see whether the size changes.Ī couple of KB change but it is not re-created again.īasic troubleshooting have already been done, like: Yes, all users are in cached Exchange mode. That's why my first thought was the Office version. If you have feedback for TechNet Support, mentioned that version of Office because all users who reported this issue had the same Office version installed Īlso, nothing else changed in our environment in the last couple of months. Mark the replies answers if they help, and unmark the answers if they provide no help.
Some security software will scan emails, which will sometimes corrupt the existing ost file, and result in a re-download of emails from the server. I'm trying to identify whether a new OST will be created at each startup:ĭrive:\Users\\AppData\Local\Microsoft\OutlookĬheck whether there is any security software that integrated with Outlook.
In addition to the update of Office, have you made any other changes in your environment during that time period?Īll users are in Exchange cached mode, right? Try to browse to the following path via File Explorer and see if there are multiple OST files exist. Does this happen to all users that upgraded to. I haven't received any other reports on this. >our users started to report problems with their Outlook Perhaps because the new build was not yet available fot me? The Automatic Update is triggered via a Scheduled Task that executes this command: "C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe" /update SCHEDULEDTASK displaylevel=FalseĮxecuting this should also trigger the Automatic Update I think. Normaly when you don't include this parameter it will update to the latest available build. The new build is not available in all areas. In above command I've added the updatetoversion parameter because the Deferred Channel content is still the old version. If you don't want it to be hidden, remove this part: displaylevel=False The update will be performed in the background, completely hidden. You can execute this without local administrator rights. The easietst way to updated to the new (working) build is executing this command: "C:\Program Files\Common Files\Microsoft Shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=.2092 displaylevel=False